At Yonge and Bloor Dental Care, protecting your privacy and safeguarding your personal information is a priority. We are committed to collecting, using, and disclosing personal information responsibly and in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial regulations.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our clinic, use our website, or interact with our team.
We may collect personal information that is necessary to provide dental care and operate our clinic effectively. This may include:
Personal identification information (such as name, date of birth, address, phone number, and email)
Health and dental information required for diagnosis, treatment, and ongoing care
Insurance and billing information
Appointment details and communication preferences
Website-related information such as IP address, browser type, and usage data (through cookies or analytics tools)
We collect only the information that is necessary for identified purposes.
Your personal information may be used to:
Provide dental examinations, treatments, and ongoing care
Schedule appointments and communicate with you
Process insurance claims and billing
Maintain accurate clinical records
Improve our services, website, and patient experience
Comply with legal, regulatory, and professional obligations
Your information is never used for purposes beyond those reasonably required to deliver dental care and clinic operations without your consent.
By providing personal information to Yonge and Bloor Dental Care, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. Consent may be express or implied, depending on the circumstances and the sensitivity of the information.
You may withdraw consent at any time, subject to legal or contractual restrictions. Please note that withdrawing consent may limit our ability to provide certain services.
We do not sell or trade personal information. Your information may be disclosed only when necessary, including to:
Dental specialists, laboratories, or healthcare providers involved in your treatment
Insurance providers for claims processing
Regulatory bodies or authorities as required by law
Service providers who assist with clinic operations (under confidentiality agreements)
All disclosures are limited to what is necessary for the intended purpose.
We use physical, administrative, and technical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, copying, or modification. These safeguards include secure record storage, restricted access, and privacy training for our staff.
Electronic records are protected using industry-standard security measures appropriate to the sensitivity of the information.
You have the right to access your personal information and request corrections if you believe it is inaccurate or incomplete. Requests for access or updates can be made by contacting our office. In some cases, access may be limited by legal or professional obligations.
Our website may use cookies or similar technologies to improve functionality and understand how visitors use our site. This information does not personally identify you and is used for analytical purposes only. You can adjust your browser settings to manage or disable cookies if you prefer.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law and professional regulations. Once no longer required, information is securely destroyed or anonymized.
We may update this Privacy Policy from time to time to reflect changes in legal requirements or clinic practices. Updates will be posted on our website, and the revised policy will apply from the date of posting.
If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact:
Yonge and Bloor Dental Care
Phone: (416) 323-1833
Email: [email protected]